I bought a 46" Samsung LCD TV in Aug '09 at Best Buy in Elkridge, MD store #263 and last week the it won't power on at all. I called best buy's customer service on 18 Aug 12 and after being disconnected twice, I spoke with Megan and she told to call the geek squad to set up an appt to have ...
Doubling your balance with there rediculous "defered interest". Had a balance of $700 to find it balloon to $2993.79 which there customer service people are trained to say is "a lagitiment charge". How is this legal? ...
I purchased an ASUS K50 and a full Geek Squad installed Antivirus software protection package from Best Buy & Geek Squad. The store set up the operating system.in time I encountered a problem when the machine wouldn't operate or boot up. I brought it in to Geek Squad and diagnostics informed it ...
I called to cancel my black tie protection on (3) cell phones 2 @ 9.99 a mo. And 1 @ 14.99 on 5/20, and received a cancellation confirmation email on 5/23. I was promised a full refund for the month of May because it was cancelled prior to billing date on May 23rd. I again was billed on 6/5, I ...
I never bought anything from Best Buy before a year ago, because when I was younger my family ALWAYS had problems with costumer service there, even with something as simple as a flip phone not working, I would never hear good reviews about what my parents experienced. About a year ago in August I ...
First of all, Best Buy and Geek Squad promise service that is convenient for you. Yeah, right. I bought a refrigerator in September. Last Sunday (June 24) I noticed my refrigerator was not just hot, but burning hot. I called Best Buy and they couldn't get someone out until Wednesday! I told them I ...