I called to cancel my black tie protection on (3) cell phones 2 @ 9.99 a mo. And 1 @ 14.99 on 5/20, and received a cancellation confirmation email on 5/23. I was promised a full refund for the month of May because it was cancelled prior to billing date on May 23rd. I again was billed on 6/5, I ...
I never bought anything from Best Buy before a year ago, because when I was younger my family ALWAYS had problems with customer service there, even with something as simple as a flip phone not working, I would never hear good reviews about what my parents experienced. About a year ago in August I ...
First of all, Best Buy and Geek Squad promise service that is convenient for you. Yeah, right. I bought a refrigerator in September. Last Sunday (June 24) I noticed my refrigerator was not just hot, but burning hot. I called Best Buy and they couldn't get someone out until Wednesday! I told them I ...
In searching for a sdhc memory card, I did a search through Google for a micro sdhc 16 gig card. Narrowing the results to nearby places of business Best Buy had a sale for a "PNY Hi-Speed Micro SDHC Class 10 for Tablet PCs Flash memory card - 16 GB microSDHC - 1 x microSDHC" that was ...
5/18 2:08pm Walking into the store I presented my receipt guaranteeing my 2 pre-ordered (with deposits) copies of Diablo III Collectors Edition, and everything went down hill from there. The initial customer sales rep went pacing back and forth after looking at a cart cluttered with random ...
Purchased an AC unit from Best Buy. We received 1 bill, made the first payment and then never received a second bill. Made the payment of what was believed to be the final amount, but there was a finance charge that we were unaware of. Believing the charge was paid for we never looked back until 7 ...