In 2004 I was shopping for a stove while my kitchen was being built. I fell in love with a floor model GE that was on clearance at Best Buy in Hyannis and opened a Best Buy card per advice from sales associates to get an additional discount and bought it. I was assured that the store will hold it ...
Below is the report from the BBB that I maintained while trying to get my issue resolved. I initially filed a complaint about Best Buy Geek Squad not honoring my protection service plan. I was told my plan had full coverage and accidental when I first purchased the plan in 2007. I renewed the plan ...
I renewed my laptop's protection plan back on Sept 22 through the mail service which only had 2 options to choose from. That was a 1 year renewal or a 3 year renewal plan. I never received anything in the mail concerning the details of the plan. My laptop is over 6 yrs old. It has plenty of wear ...
Best Buy Geek Squad = Useless! First trip: Dominic (jerk!!!) said " we won't take your computer under warranty until you have recover disc." Then warranty will replace the hard drive and they'll reinstall Windows. Told all files were lost. Went home and recovered all files by myself. Trip ...
On December 10th I purchased an IPAD2 at Best Buy plus a cover and other additions. A couple of weeks later I purchased a screen cover and a 2 year policy. On January 30th my IPAD was stolen out of my luggage at TF green airport. Today, February 26th I went back to Best Buy to repurchase another ...
Bought 70 inch Sharp TV Oct within 45 days HDMI inputs not working however TV working fine thru component cables. Once tech came out to replace HDMI inputs TV stop working all together. Tech came out 2nd time to replace power supply unit and TV wouldn't even come back on. Tech says defective TV ...