A little over 6 months ago, I bought a Toshiba laptop for my daughter. When I got the PC, I was also given a free copy of anti-virus s/w called "Trend Micro Titanium." from BB. It offered a 6 month free trial. Fine. I installed the AV and for 6 months the PC was problem free. 6 months to ...
Bought an item and returned it within the 14 days. Best Buy has some new scam and denies your return with some new company. Do not trust bestbuy until they end the return scam. ...
My wife and I purchased a washer and dryer set with 3 year service agreement in 2009. In November of the Maytag Cabrio washing machine started "coding" and began to slowly fail to operate. I called Best Buy's service line because we had purchased the service contract. I soon learned that ...
Best Buy had TVs on sale thru their site this morning for $188.99. While I knew it was too good to be true, I ordered one to pick up in store. When I got to the store, the manager said there's nothing he can do, that he is the face of the company, and cannot honor the deal. He said to call ...
On July 24 I brought my Best Buy purchased Compaq Desktop because of hard drive problems to the Geek Squad. I was told that the hard drive was bad and that I needed a new one. I requested that all my files be saved. I left the computer for one day while Geek Squad copied my files. When I arrived to ...
I choose a laptop at Bestbuy on 12/20, when I checked out the price was $100.00 more than the listed price in the store, I questioned the sales person the amount was wrong and he stated that BestBuy Geek Squad removes certain software from the computer and this is the reason for the charge. I ...