Site: bestbuy.com
Found 412 reviews / complaints
Page 4

Best Buy/Geek Squad
Appliance Warranty Can Be Voided Without Store Delivery and Installation

Warning! Be careful when purchasing an appliance from Best Buy and the extended warranty. The warranty is actually serviced by Geek Squad (completely different company) who will try to NOT honor the service warranty. The Geek Squad policy states "Appliances: In addition to the coverages for ...

Best Buy
Trial Offer Completed but $1,000 Gift Card Never Received

They sent me an email that I would receive a $1,000.00 gift card if I filled out just 1 offer. I filled out an offer and received the offer item, but no gift card! Last I checked, that's false advertisement. ...

Best Buy
Reward Card Late Fee Not Removed After Vacation Billing

I bought a laptop from this store and the salesman said that if I buy the laptop on the reward card, I don't have to pay anything for the first 18 months. It was basically interest free. I got the bill for the full amount when I was on vacation. To cut the long story short, I had to pay the full ...

Best Buy
Advertised Phone Upgrade Price Refused, Later Offered at $299

I went into to Best Buy to upgrade my phone. Two years had passed and I wanted a more simplified phone. My carrier is Verizon. I found the phone I wanted and it was priced at 39.99 for upgrades. I was set to buy it when I was told they could not sell it to me because there was something about my ...

Microsoft/HP
Windows 8 Hangs and Misses Printer Setup, Best Buy Staff Rude

I'm so so tired of Microsoft using its clients to find the errors in their apps and OS. They simply don't care... Hey they are the mighty MS and can do what they want. This new OS roll out will be 10x worse than the windows 7 roll out. Windows 8 hangs, has compatibility issues, no connect with ...

Best Buy
Rude Managers and Staff Who Must Sell Warranties

Best Buy needs to train their employees about good customer service, because that is the first way to close like a Circuit City. They are no longer the only place to buy anything special. Was the first. No longer the first. The rude and non caring managers and employees is horrible. And thank god ...