I signed up for the Professional Plan on Hughesnet. This is their most costly plan for home usage. Under this plan I am supposed to be able to have download usage up to 350 MB within any four hour consecutive time periods. If I go over that I violate their FAP (fair access policy) and they will ...
My story about HughesNet broadband service is like many others posted here. I've spent many hours with tech support people who barely if at all, spoke English. They prefer to blame your computer rather than their horrible service. Six days after it was installed I gave up and tried to demand they ...
After moving to a rural area outside of Phoenix, the only way to get an internet connection was dial up or Satellite. Since Direcway, now Hughes.net claimed to be 10 times faster then dial up FOR ONLY $600.00 equiptment & installation and $60.00 per month I could get on line. After 12 months ...
I had been a customer of Hughes Net for several years, beginning when they were known as Direcway. Due to the pooooor customer service, I decided to discontinue my service and change to Wild Blue (excellent service). In order to discontinue service, one must call a phone number which is apparently ...
HughesNet/DirecWay service was supposed to be high-speed satellite internet. There was $600.00 set up fee. Service was $60.00, billed monthly and automatically to our debit card/checking account. The service failed. We spent more than 35 hours trying to contact them through their tech support ...
I have read many reports about HughesNet and their bad internet connection, but I have not experienced this. The reason is because I have never subscribed to them or requested their services but now have a bill for $300 from them. I had never even heard of HughesNet until a couple of weeks ago when ...