Phone: 8663473292
Found 132 reviews / complaints
Page 21

Direcway
Ripoff Misrepresentation of Business level and continued billing w/o downgrade

In Oct- Nov requested a downgrade in service from the Business level since I was unable to operate a VPN due to lag time in the service. I was informed that Direcway was experiencing software difficulites that would make this downgrade impossible. I was asked to "call back at a later ...

Direcway Broadband Internet Satellite-Hughes Network Systems
Directway broadband internet salellite-hughes network systems will not refund the 125.79 paid for the extended warranty and sales tax nationwideextended warranty on the equipment & the sales tax of $25.79 internet

Electronics and household app. Anonymous 44427 0

I purchased the Direcway Broadband Internet Satellite system from an TV commercial. It was installed November 18. We could either pay for the system in one payment or we could pay it in payments of $99.99 a month for 15 months; $59.99 of it was for the internet service, the other $49.99 was to pay ...

DirecWay Hughes Network Systems
Fraudulent representation of internet speeds, refusal to refund $560 installation costs

Internet & Web Scott290 0

This is the worst internet service money can buy. They totally misrepresent the connection speeds users will experience - and then disclaim any responsibility in their service agreements. They sell higher end packages that provide higher speeds despite the fact that all users experience the same ...

Direcway
Service ripoff with worthless out of country customer support

Shops, Products, Services Anonymous 42315 0

I am emailing thru a non-Direcway source because once again, my expensive Direcway service is down due to a hardware issue! I am getting extremely tired and frustrated with the extremely bad service and non-existent technical support I have received from Direcway for the past 2 years. I signed up ...

Direcway
Ripoff Terrible Customer Service Hopefully we will have cable before too long and will be able to switch and dump these clowns. Marble Falls

Internet & Web Neil12 0

Living in a remote location, we subscribed to Direcway as satellite is the only means of getting broadband out here at the moment. When this works it is pretty good, however if you need any kind of customer service, your're in trouble straightaway with these people! Customer Service calls are ...

Direcway
Ripoff

Education & Science Judy85 0

I had the DW4000 Two Way Direcway satellite installed on April 24. I live in Jerome Idaho. The installer was from Twin Falls Idaho. Where I live, my only other alternative was dial up at a very slow speed. There is no Cable, dsl or other alternatives for me at this time. The first 3 months, I spent ...

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Phone: 8663473292Found 132 reviews / complaintsPage 21

Direcway Ripoff Misrepresentation of Business level and continued billing w/o downgrade

Direcway Broadband Internet Satellite-Hughes Network Systems Directway broadband internet salellite-hughes network systems will not refund the 125.79 paid for the extended warranty and sales tax nationwideextended warranty on the equipment & the sales tax of $25.79 internet

DirecWay Hughes Network Systems Fraudulent representation of internet speeds, refusal to refund $560 installation costs

Direcway Service ripoff with worthless out of country customer support

Direcway Ripoff Terrible Customer Service Hopefully we will have cable before too long and will be able to switch and dump these clowns. Marble Falls

Direcway Ripoff