I've been a reasonably happy customer of HughesNet's (formerly Direcway) satelite internet service for nearly four years. Since April my satisfaction level has gone from 90% to ZERO. They have always had a Fair Access Policy (FAP) to limit broadband access. However, prior to April, I only exceeded ...
Like the rest of you, I was treated like crap by Hughes. I used their system for 2 years in a remote area of Montana. I had problems the entire time. For a few months in the winter I would lose the signal entirely every night. I called constantly. Each time I was made to go over the exact same ...
When my DirecWay DW7000 was installed (two years ago) I was not informed that there was a limit to how much I could download. Why? Because there was no limit! (Not to my knowledge anyway) 5 years ago when I had the old one-way system, there was no limit. Now, without saying a thing (no email, snail ...
I'm going to try and attach a couple pictures of my network closet per my HughesNet Installation on 1/23/07. Both phone lines in the house are going to ground since this installation and I am going to have to pay AT&T or another company to fix my phone lines, clean up the network closet wiring ...
They advertise "high speed internet", but it is only slightly faster than dial up, sometimes. I was living in rural NC where DSL or cable was not available. I should have stuck with dial up because Hughesnet is not worth the extra expense over dial up. I was promised free installation and ...
I signed up for the Professional Plan on Hughesnet. This is their most costly plan for home usage. Under this plan I am supposed to be able to have download usage up to 350 MB within any four hour consecutive time periods. If I go over that I violate their FAP (fair access policy) and they will ...