Phone: 8663473292
Found 147 reviews / complaints
Page 22

Hughes Direcway
Horrible service, Rude, Ignorant customer service and techs. Ripoff

In July we purchased our home in an area in which DSL and Cable were not available, after researching I discoverd Direcway, and of course the salesman on the phone told me everything I wanted to hear in order to get me sold. Enter the installation guy who arrived pushing his van. After six hours of ...

Hughes Network Systems - Direcway
Ripoff

This company is supposed to be providing me with a reliable internet connection, but they keep having equipment problems. I cannot use dial-up and there is no other service available in this area. Since March 6, my service is interrupted at least 6 or more times every day for periods of anywhere ...

Direcway - Hughes Network System
Ripoff Total disregard for customer service No one will respond Ellsworth

I have spent no less than 40 hours of my time trying to resolve issues with Direcway. I have yet to speak with anyone that cares or is willing to help in this matter. I have no less than 7 file numbers from Direcway trying to fix this problem. My system was down more than it was up. One failure ...

Direcway Internet Service
Ripoff, false advertisting, SLOW, no help, EXPENSIVE $

So I ordered Directway to go faster than Dialup and since nothing else is available where I live DIrecway seemed great. HA what a mistake. I ordered on 3/1/06 8 inch x 8 inch hole in my drywall and then the service didnt work. My installer said " Oh Google mustbe down, but it'll be up and ...

Direcway, Hughes Network Systems
Fraudulent billing Ripoff

I had DirecPC one way satellite internet service for five years. On October 6, I called to cancel my account. After over 2 hours on the phone and being hung up on once, the rep told me she finally found my account and cancelled it. Feeling uneasy about the experience, I also cancelled the credit ...

Hughes Networking Systems, DirecWay
Ripoff misrepresents their product and doesn't give full refund Germantown

I had the satellite service for a total of 6 days. I had a total of about 3 days of service (which was interupted because of the wind blowing or light snow). I was totally unsatisfied with this service as I was told it would be so much better than my old dial up account I had. It was not better... ...