Anyone who is considering Vonage, please think twice! Here is my complaint. I wished I came across this site before I got myself involved with Vonage. I received their package last Friday and looked forward to saving money. I installed the equipment step by step with no trouble. I noticed that the ...
This company will try everything in its power to keep you under contract. You are suppose to have a 30 day trial period before you are charged an early termination fee of 40.00. The Vonage representative made up everything in the book to keep my 160.00 because I have 4 lines with them. You have to ...
Maybe someday someone will come up with inexpensive and reliable internet phone service. At the present time Vonage IS NOT that company. After being unable to connect to the internet with their modem, I immediately returned it via the US Postal Service for the promised refund.in the meantime, they ...
I wanted to save major money on my phone bill by switching to Vonage. I succeded in this endeavor with only one problem. I no longer could make telephone calls that lasted longer than 30 seconds. It soon became a major joke every time we mentioned the word Vonage. I told my wife " NO problem. ...
I transferred my phone number from Vonage to Verizon because the Vonage service was terrible. I just discovered that Vonage continued to bill me even after my number was transfered to Verizon. When I contacted Vonage they told me that my account was still active because I had never called to ...
I signed up for Vonage broadband phone service almost two years ago. They charged a $75 setup fee. They sent the router, I hooked it up. It worked about one day. I tried to contact Tech Support. I had to go through an elaborate voice tree which ended in either getting a busy signal or my call ...