I had thought about signing up, but CLEARLY stated that I wanted to wait until I officially received a promotion. I made sure that my payment information was not submitted until I was ready. The salesman submitted my unauthorized information anyways. The salesman assured me that I could trust him. ...
I moved and had no option other than to take another phone service. I tried. To cancel my vonage account. WRONG! If you want to cancel your service. Forget about it. They keep you on hold for 30 minutes then disconnect the call. When you finally (after two or three aborted sessions of holding) get ...
On March 7, I went to Vonage.com to begin new phone service. Online, my city did not appear. Therefore, I telephoned vonage. Up until the submit button was pressed by the rep and before an email was sent to me with my new phone number, I was continually guaranteed a local number. After I received ...
In October I contacted Vonage for service and was promised that my DSL would not be interrupted with this setup. There are a limited number of homes in my area which can receive DSL and I did not want to lose my space, due to the long waiting list. The man on the phone promised that my main line ...
I signed on with Vonage on January 11 and I am still waiting for bonafide service. Until now there are at least 9 or ll of my family and friends who cannot reach me from their home phone, I can call them from my phone, but they cannot call me. One of my neighbors in my subdivision, one block away, ...
Absolutley a horrible experience! We have been paying 4 months for a service which rarely works! Have 7 documented trips out by our ISP Technician stating our internet is just fine. Have spoken with technical support at Vonage as well as they're "Advanced" technical support with no ...