The company was notified to discontinue service in may again in june and finally in sept. They billed me and gave me instructions on how nto use their service in may, in june they said I would have to return their modem before disconnection could be done and in Sept they told me they had recieved ...
They promise a do-it-yourself system that will solve your high telephone costs. I already wanted to cancel service the minute I place my first tech support call. It took a few phone calls for someone to help us connect the system. Once connected, my main line was dead for a week. I had no idea that ...
I had vonage for 10 months, during which a great number of phone calls were disconnected in the middle of the conversation. Granted, Comcast was in part responsible for weak high speed internet connection. However, there were times when I would have internet access with no dial tone. I was never ...
I was promised excellent quality and service. I told them I was starting a new business and if the quality wasn't there tell me now. I have to get up early enough to unplug everything, let it set and plug it back in. I have documented most of the problems, and trying to port out my phone #'s to ...
Vonage Phone Support is really a waste of power and period, certainly you'll get 1/2 the buying price of your present telephone bill however they forgot to see you you will get 1/2 the client attention and 1/2 the caliber of telephone support also. I registered due to their trial offer present with ...
Vonage customer service often takes more than 45 minutes to answer your call. You cannot simply e-mail them a credit request. You must speak with someone live who will still not issue a credit, as it always must be "investigated." Oftentimes, an e-mail response is never received and ...