I dealt with Vonage representatives on the phone multiple times over the last few months and each time I was told that they would try to get my refund to me. I was subsequently informed that even though I have a $53.00 credit, they could not do what they had originally promised because I no longer ...
When signing up for the "free trial" the consumer should be very careful to read the terms of service. Their "free trial" deal works as follows: the "free trial" consists of one paying the shipping fee to get the internet appliance - In our case it was $16.01. This fee ...
I ordered vonage and when the box came, it was sent to the wrong address. This should have old me something. I tried to use the product for a month and was never able to have 1 phone call that could be considered even remotely usable. In October, I ask for service to be canceled. I got a smoke job ...
I had been with vonage for 11 weeks and three months since I'd 1 week togo to get a year they stated I'd to pay for 39.99 to prevent applying there telephone support before I acquired off the telephone together by which I had been preventing there support they'd billed my banking account 39.99. ...
I subscribed to Vonage after leaving MCI. The first day I should have receive service I did not have any telephone or interne service when I returned home from work. I called Verizon DSL, my internet provider. They informed me that I needed to restore my Verion phone service in order to continue my ...
I had a Vonage device for a trial period and I sent it back before the trial period was over. Vonage charged me after I sent the motorola device back and they confirmed by email that they received it. Don't believe in free trial periods! They wanted to charge me a disconnection fee of $39.99 and I ...