I signed up for Vonage VOIP phone service by calling a representative. The Rep assigned me what he called a temporary number which was not a local number for me, and assured me that Vonage was "very aggressive" in aquiring numbers for transfer, and that if my number could not be ...
In a nutshell, after 3 months they were going to charge me over $100 to cancel my service. They spent 3 months trying to convince me that my local phone # would transfer. The only number I could get from Vonage was long distance making it impossible for me cancel my regular phone service. So I have ...
In short, I ported my phone number on May 8th back to AT&T. The VOIP box no longer recevied calls. Vonage continued to bill me until September and Refused to refund the money. Customer support was rude, tried to upsell me new products and refused to refund what they stole. Even though industry ...
9/29 Vonage Mr. Michael Snyder, CEO 2147 Rt. 27 Edison, NJ 08817 Dear Mr Snyder, I dispute the charges from Vonage, to my credit card, on March 26, April 25, and May 9. These charges are, respectively, 1.) $14.95 for an internet router (hardware) to enable me to access telephone service from ...
I signed with vonage for long distance call, so to be able to call a family member abroad after the gave a deal to pay 23 cents/min. I had to switch my home phone to them, and I had to sign 1 year contract, I asked the customerservice lier if this rate will change, he mentioned it will change only ...
I had an account with vonage, I ordered the service, July. At that time, my boyfriend, decided to also order a vonage account to take back to England, where he was originally from, so that we can talk. However, he used MY credit card to order the service, without me knowing. When the Vonage package ...