Vonage Vonage is a modem phone service. After having problems with the Vonage equipment, I decided to cancel the service after being with Vonage for 2 years. They would not cancel me by me writing to them though their Vonage Terms of Service require me to do so. They forced me to call and after ...
I've recently inquired about using Vontage for my home office communications - to no avail. Question: Has it difficult for anyone else besides me to get their phone number (if you were without internet access at the time being)? I am personally finding Vontage to be particularly frightening due to: ...
I signed up with Vonage For my Business. They were supposed to transfer my number in 40 Days. Went through everything i was supposed to do. It is now. August 14th No number Transfered Still. I call them ass wipes, and they always say they will get the problem ESCALATED. I lost thousands of dollars ...
We signed a contract for 1 year. Called the day before the contract was to expire to let them know we would not be continuing b/c they had told us they automatically renew without notificaton from the customer.instead, they cancelled the account immediately - even though we told them the year would ...
I have never encountered such horrific customer service in my life. Do not expect to cancel your service. Three days of foreigners who do not understand English - then "Steve" a "supervisor" was downright mean and nasty - mocked me out on the phone. I finally had to scream and ...
I was supposed to receive one month free and half price monthly service. I authorised a one time fee of $9.95 for shipping. No monthly fee was allowed. I received adapter and it would not work. I called their tech dept. They spent over 3 hours and conceeded that it would not work for me. They told ...