Poor sound and no connections, after multiple attempts to ajust my computer I emailed the problems and got a prefomatted email, but NO solution so I emailed a cancelation, I got a preformed email, saying they would be in contact. Then I noticed It was still being deducted from my account, as I had ...
I have been a captive of Vonage for two years. After my initial one year I attempted at least as early as June of last year to disconnect. After email, phone conversations that led me to believe it was over - a bank statement would come and there it would be again, another charge to my account. ...
This service sucks. Bad call quality, locally, internationally. I paid penalty to get my service cancelled. I was losing money on this service, it was unusable & they could not transfer my verizon number in 2 months. It was not clear that they would charge for modem if cancelled after 30 days ...
Called Vonage 800 number from advertisement about keeping your old number, and $24.95 unlimited long distance and local. First warning sign should have been when they told me they were a paperless company, no bill and would bill from my debit or charge card. I felt that since they were so highly ...
This is a warning for all potential Vonage subscribers, once you are in... You are in. If it doesn't work for you, then you will pay for it. This is what happened to me. I paid $66.54 for activation, later $21.94 the next month for service. The $14.99 service soon becomes $19 or so, for taxes and ...
On the 10/25/06 we recieved the Vonage device to connect their service in our home. After a week trying to figure this out & phone calls for help it still did not work correct. I called Vonage back, they informed me they did not have anyone in this area to come out and wire our home for their ...