VONAGE took my phone number from BellSouth/AT&T in one day. I have waited over three weeks to get it back. VONAGE refused to send a technician out to my home to hook-up their equipment at any other time other than 8-5 M-F. I hooked-up up their equipment myself and and it blew out my system ...
I have finally had it with this company. Like millions of other americans who try to save money and try other phone companies. I had called their tech support one time to resolve the problem of dropping my calls, was on the line for two hours. When I called to cancel my service, they told me. ...
On March 22, I ordered Vonage service by phone. I already had a router, purchsed from a retail location that did not have on-site sign-up. Everything seemed fine until I got the confirmation email that indicated *two* accounts were set up and charged to my account. One account/charges was correct, ...
Beware: Vonage is keeping money from customers under the guise of "government taxes". I signed up for service with Vonage and cancelled the account w/in 48 hours, due to being mislead on several different issues. My account was credited everything BUT $2.16. When I questioned Vonage about ...
The ads sounded so good. I signed up August 22. Received the unit in the mail.in the meantime, I had several outages with my cable company. That pointed out to me that if I signed with Vonage and my cable continued to go out, I would also have no phone access. If I had no phone access, I would have ...
I attempted to sign up for Vonage. Upon realizing all the extra requirements, having an additional phone line for my internet service, I decided within 2 hours of signing up I didn't want it. So I attempted to contact their customer service. That, was a joke! I got a woman on the phone who ...