Basically, I ordered the Vonage internet phone device during a 'free' promotional 30 period, where I was told that if I decided to end my service, I would be reimbursed the shipping and handling charges and would send back the device. I make international calls, and only decided on Vonage after ...
Subscribed to vonage on or about 6/8/06, was told by representative they would cancel my current phone provider. I was told I could keep my current phone #. On or about 7/10/06, I realized vonage had not canceled my current provider and had given me a new phone # without notifying me of this ...
Like many others, I too have been ripped off by Vonage. I ordered 3 lines for my home. I was told by 2 different sales people on the phone that if I canceled & returned all equipment in 30 days, I would be refunded ALL my money. I installed the equipment for 1 line. The static was unbearable. ...
I signed up for Vontage Phone Service on 4/25/06 and paid 45.84 for the phone adaptor. This was to include the adaptor and 1 month of service. I paid for the 2 day express dilivery of the adaptor. Needless to say that I never recieved the adaptor. I had called Vonage 2 different times spending over ...
So I signed up for Vonage (www.vonage.com) on July 15. Although I was MOVING in May/June I didn't want to end service before a year was up so I paid for an ENTIRE MONTH OF SERVICE THAT I DID NOT USE. According to my understanding of billing cycles, i was paid through july 14. Still they ...
When I signed up, Vonage rep said I get one month free. Not even! A month after, I was charged $52.99! If I cancel my vonage account, they want to charge me another $49.99. I called and called, was on hold for about 2 hours. FInally, some guy with a foreign accent answered the phone and was not ...