We've not had the opportunity to get incoming requires 8 times today. Regular calls to Vonage lead to the response that it's related to the carrier, not Vonage, they CAn't title or give a contact for that carrier, and Vonage technicians will work about it. Coincidentally, your day the issue started ...
I recently called to sign up for an account. I was disconnected before finishing the process and before I was able to inform the representative that I had changed by mind. She had failed to mention earlier that I would be required to set up a direct debit. She set up the account anyways. When I ...
I was interested in trying out vonage. The quick hook-up resulted in a longer then 2 week period without telephone and internet. After this we couldn't talk on the phone when we were on the internet. Also it takes me about 20 tries before i can succesfully send a fax. Furthermore the voice quality ...
Charged my bank account 87.00 for international call made to usa numbers I have been calling for the last week trying to get my money back. Plus a 35.00 over draft fee it caused on my banking account. Vonage refuses to refund my overdraft fee. I will be disconnected service and they are getting ...
After having Vonage and not being able to make or receive phone calls due to horrendous reception. I got Charter Communications on May 8. Vonage was notified to cancel my account. They did not. They have been charging me since May. After being on the phone with Vonage for 6 hours-5 and 1/2 on hold, ...
Vonage scams innocent customers. Vonage not only sucks it makes money on bad practices. We want to move to another VOIP after one year of service. There were two reasons. One they say $24.95 but comes to 31.37 with all taxes. Also, the quality of the voice was poor and always the listeners ...