Last night while accessing the Vonage web site to review my bill I got quite the surprise. I was able to access other subscriber's accounts. I was able to see who they called, where they lived, their billing address, expiration date on their credit card including the last four digits, user ID's, ...
I'd high expectations for Vonage. Today nothing is left but disappointment, discontent along with a large statement. I requested my strategy and telephone on Jan 26th. The first telephone was dropped in delivery. I named in and waited quite a long time to keep in touch with somebody. I eventually ...
Unsatisfied vonage customer I called Vonage more than 10 times in 2 days and still didn't get the basic "static in my reception problem fixed". I am leaving vonage ASAP to go back to Comcast Digital Voice phone, because they are local and can come out to fix my phone when I need it fixed. ...
I dealt with Vonage representatives on the phone multiple times over the last few months and each time I was told that they would try to get my refund to me. I was subsequently informed that even though I have a $53.00 credit, they could not do what they had originally promised because I no longer ...
When signing up for the "free trial" the consumer should be very careful to read the terms of service. Their "free trial" deal works as follows: the "free trial" consists of one paying the shipping fee to get the internet appliance - In our case it was $16.01. This fee ...
I ordered vonage and when the box came, it was sent to the wrong address. This should have old me something. I tried to use the product for a month and was never able to have 1 phone call that could be considered even remotely usable. In October, I ask for service to be canceled. I got a smoke job ...