Usacomplaints.com » Miscellaneous » Complaint / Review: Vonage - Do not Buy Vonage. I applied for. #253909

Complaint / Review
Vonage
Do not Buy Vonage. I applied for

Do not Buy Vonage. I applied for their free 1 month trial offer. The equipment never arrived. I then saw a chrge the next month for the rquipment and service. Though i have not received the equipment or made a single call through them. Afetr calling everyday for 2 weeks and being put on hold for almsot an hour each time, i finally managed to get a very rude representative to cancel the service. But she refused to refund the amount that was charged to me saying that i had exceeded the 1 month trial period. Speechless! Dont make the same mistake. They'll try to wring money out of you either way and they definitely will not pick up their phones!


Offender: Vonage

Country: USA

Category: Miscellaneous

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