I signed up with them a year ago i since then have not used it and i waited a year to cancel and they want to charge me 40.00 more after charging me for this month i think they should see i havent used it i should not incur a charge I kept telling the rep i dont use it. The rep kept asking if i ...
I was trying to cancel my services with Vonage and they slapped me with $120.00 bill $39.95 is for cancellation fee and $70.00 for the recovery fee because they said I have a 2 year agreement with them. When I asked where does it say in the Termes of Service they said it is implied... What a bunch ...
I asked for vonage services in nov vonage gave me a number that would create long distance charges each and how long i was on online. I asked to be refunded the money and a label to return the product. Vonage refused and then charged my debit account more money when i asked for acanceleation / i ...
We have had service with Vonage almost two years. Dec 07 they contacted me and asked if I wanted to purchase a year's worth of service at a discounted price. I agreed and was assured it was a one time deal. This past Dec I was billed for another year. I just bought magicJack so I planned on ...
My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...
I signed up for Vonage for my very rural vacation cabin and found out that their service will not work with the internet service available in my location. There are no alternative internet service providers at that rural location so I cannot use the service at all. I called to discontinue the ...