I ordered Vonage more than two weeks ago. Their device took this long to get to me, but starting a week ago, customer service started calling me twice a day from Vonage to help me set it up. It got so I had to turn off the ringer on their number, they called me so often. Installing their phone was ...
This is the copy of the actual email I just sent to Vonage only moments ago. It describes what happened and speaks for itself... I am canceling my Vonage service effectively immediately. I have tried to cancel many times, and customer service kept extending my service allegedly for "free" ...
Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...
I called vonage by phone number listed on internet ad. Ok'd for internet service. I authorized one time payment for phone adaptor and second month of service since first month of service was stated as free. The number i was given would have charged long distance fees each and every minute i was on ...
After further conversation, he told me I would have to have seperate ISP, they do not provide. I told him I wanted to check prices with Embarq and to call back to confirm if I wanted Vonage Services. He immediately collected 9.95 from my bank. I talked to many people from Vonage, during the past 2 ...
Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...