I am juanita xxxxxxx as of december, 28 i placed a order to vonage and then found out i needed internet to have vonage once i was aware i cancelled my order with vonage they took my telephone number from me and confirmed me that my account was cancelled. Now it is october 10 and i just found out for the last 11 months vonage has been taking $30.90 from my account every month the total is $339.90 as of now and when i called to ask why i was told my account is still open so i spoke with a account manager and he then closed my account today 10/10/08 and that they were going to take an additional $96.93 out my bank account for canceling with them and theres nothing they can do to refund my money that i have to write a letter to 23 main st. At holmdel, new jersey and make a report. I cant believe ive been charged for a phone line ive never had. When i have another phone company At&t. So now vonage owes me $436.83 as of right now so please help me with my problem. Thank you
Sincerly
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