Our verizon fios TV went out 5 days ago. It took those 5 days to get a technician out to check our service. The technician was scheduled for 9 AM. He finally showed up at 9:30 PM. This caused my wife to sit home all day waiting for this guy. He tests the service and in about 10 minutes determines ...
I had VERIZON as my Internet, Phone and Cable provider at my home and business. I started having issues with my Internet at home so I called a service tech to come fix it. After waiting all day for them to come they didnt fix the issue. After a few weeks of just dealing with no internet I called to ...
I absolutly HATE VERIZON FIOS, they do have the WORST CUSTOMER SERVICE i have ever seen in my life, you have to spend hours with them on the phone just to get anything done or accomplished. Then when you finally talk to somebody they DONT HELP you or other family members if they are not on the ...
I have Verizon FIOS triple freedom and have for some time. I was approached by Comcast and offered the same service for $35 less. I like Verizon and would like to stay with them. I have made 3 calls to customer service and asked them to remove the rental for the 3 High Definition STB rental boxes ...
Several weeks ago I called trying to decrease my monthly bill - they had two separate long distance plans on my bill. I was told that since I had phone and internet, they could offer even bigger discount by bundling. Instead, received emails saying I had upgraded to high speed service, and they ...
Talking Verizon, my blood is boiling. I want everyone to know our whole experience from signing up account with Verizon, install the line and billing. We are new in US, just 2 months here. First, we saw Verizon has the promotion for the Fios Triple Play for $69.99/month in June. We tried to sign up ...