They charge $15.00 per phone if you have your phone shut off due to being (broke, no money, hard times etc). They don't care if you have been a customer for 5 years they charge the fees anyway. They don't care if you can barely pay their outrageous charges as it is and then charge you more money on ...
Verizon is a bunch of crooks. We signed up for bundle phone/internet/Direct TV package in December and they completely screwed up our account. They switched our phone number, unbundled the package and over-billed us for months. I spent hours, literally hours, on the phone with customer service reps ...
Just hung up after about 4 hours trying (with 4 reps) to verify pricing and technical details for FIOS "bundled" services. Each time I called I was told something different, and never were the reps interested in hearing what the last said nor the quoted pricing. Finally, after hearing too ...
My friend helped me out by ordering a Verizon bundle for me back in March. The advertised bundle included Direct TV Choice Xtra DVR, High Speed Internet Enhanced and Verizon Freedom Essentials Telephone Service. This bundle was called the Triple Play and was advertised on-line for $74.99 a month ...
Since i switched my business phone to Verizon i've had nothing but problems. I called in mid April to request this transfer which i was told would happen on April 29. I was assured that my voicemail would be fine and gave me an appointment to transfer DSL to my new location. After April 29, i did ...
Ported number acording to user agreement. Was then told that I would not be refunded my month in advance payment and additionaly would be charge more for no known reason. Company had no access to past billings because acount was coveniently closed upon port of number. All said and done company ...