My internet service has gotten worse with Verizon since a price increase some time ago. Half an hour wait for customer service has meant that, in months of trying, I have not been able to get through (I have a job.) Today, determined to get some resolution, I spent more than three hours, most of ...
Long Beach residents beware of Verizon FIOS. Here's what happened to me. A Verizon representative talked me into getting the Verizon Triple Play FIOS package which is advertised at $99.99 per month for phone, internet and cable TV. It sounds too good to be true because it isn't true. My bill is now ...
For years now Verizon has been contacted about the incorrect spelling of my name. They have refused to make the correction. ...
I changed by home phone service from Verizon to Comcast in early November. I received a bill from Verizon midway through November billing me for services from mid November to mid December. I contacted Verizon to have this situation rectified. I paid the bill so as not to have any bad debts on my ...
I called Verizon about getting high speed DSL. I asked if it was available in my town (I live in a small town). They said "yes, " took my info and said they would send me the equipment. A month went by and I never got it so I called them. They said "oh sorry it isn't available in ...
This is the worst service I have ever had. I had internet, phone and tv, and cancelled all but the internet and no one can figure out why I am getting billed for services that I have cancelled. Or tell me when my bills are due or when they will be taking the money out. I have been on the phone ...