There is absolutely no "Customer Service" with Verizon. ZILCH. There are eleven line item extra charges listed on every monthly Verizon statements besides the monthly contract fee. See the following list of the eleven line items listed on a monthly Massachusetts Verizon Wireless Statement ...
Wife called Verizon customer service on December 10th while visiting with her mother who has cancer and has 3 to 6 months to live from her mothers house in Las Vegas, Nevada to raise her monthly minutes from 750 to 1400 a month because my wife realize that she was slightly over when she check # min ...
Verizon (Both Landline phone service, internet and Verizon Wireless) has constantly gone downhill for years, especially with regard to their customer service and deceptive selling practices. I transferred service from one home to another, of course the representative tried to "give me" ...
Verizon has allowed two companies to simply charge me $39.95 and $14.95 a month without me ever asking for them. This is the 2nd time this has happened. I didn't check my phone bill every month and this has been going on for ages. And... They refuse to cancel it. Nothing they can do! Right... Using ...
The customer service department is very friendly when it comes to providing package discounts and special offers. Twice now I have been offered deals only to find out that they are not correct on my monthly bill. I highly recommend that consumers get the detailed breakdown of their discounts in ...
I was given a new cell by the parets and when the outside screen went bad in less than 30 days all I get is it is my fault and nothing they can do but sell me a new phone. That is not going to happen when the phone is not even 30 days old I will go to another company first and never ever come back ...