You've screwed up my account numbers, and canceled our services. Our account has been suspended for nonpayment for the past four days due to YOUR errors. Contacting Customer Service is a joke. You've received over $800 from me for service over the past six months, and SENT ME A REFUND CHECK OF $157 ...
Trying to cancel a Fios order was a nightmare. Constant call transfers and no one could help. On the phone forever. Took forever to finally get someone. They need to get their act together. ...
While you voluntarily hold support they proceed to bill you. When they drive a remove then reconnect as a result of late-payment, they cost you $15 per point even if you have selected to hold support WITH BILLING. Additionally they reconnect the support aside from your request to hold. Furthermore ...
I signed up with Verizon to hook-up their Triple play Bundle offer. They told us our bill would be between $120 to $130 a month. I have yet to get a bill under $250. My first month the bill was $413. For November and October my bill is $613!! Why are they allowed to fo this? No one I have talked to ...
I purchased Lg chocolate when it was new on the market. I don't think we had it longer than a few months if that. It wasnt working because the screen went white after six weeks. During that time someone had been texting however we were not aware as the screen was white each time we attempted to get ...
I've 2 claims against Verizon. The very first criticism pertains to overcharges, that will be managed from the FCC presently. Verizon attempted to overcharge me and it is still attempting to gather overcharges. Their solutions were significantly poor after I registered. This criticism continues to ...