Twice we had scheduled the installation of FIOS triple play. The first time, I waited and no one showed. It took me about 3 hours on the phone to determine that we had been cancelled because "the community hadn't given permission to dig" (a total lie). We rescheduled and were assured by ...
System in nearly 14 months and not working properly, verizon admit unable to fix problem but will not void cancellation fee. Verizon also put me in collections for someone elses bill, which they then expect me to clear up Verizon also credited my payments to another bill ...
My friends bought Verizon FIOS bundle service for $99/mo. The did not know that they have to expect the agreement by e-mail and sign it within 30 days. Their English is not very good and they asked me to call Verizon after the first bill for $278 and the 2nd $249. The are not fluent with the ...
Verizon FiOS is very good once they first get to town and therefore are wanting to get new clients. Once you restore your agreement, however, BE CAREFUL!!! Issues move downhill in a rush once they perhaps you have "connected, " and obtaining support is difficult. After FIVE TIMES of no ...
I called to accept Verizon's $74.95 a month deal on internet and cable. The salesperson talked me into adding phone for an additional $5 a month. When I received my bill the actual amount for service was $99. After hours on the phone with Verizon (mostly on hold) the issue was unresolved. The first ...
OK, Now it's been 8 months since I've switched over to Verizon Fios from a basic service package and prior to switching to Fios I was already getting swamped with unwanted calls from people asking if my home number was a Automotive repair service. This went on for MONTHS and I still get calls ...