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Tmobile
Found 148 reviews / complaints
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Tmobile
Unauthorized charges

I have a four-line family plan with T-mobile. Last month, I received a bill with the charge of $332.— and I called and reduced it down to $176.—. This month, my bill was $222.—, and that's due on April. On January I called to add the unlimited texting feature to my plan, and I was told that I could ...

Tmobile
Customer service - Cell phone

I was lied to by a tmobile Rep and I would like to know who I can speak to in order to resolve this issue. June 7th I paid 228.00 to turn my phone back on I was told that I didn't have to pay anything till July 22. Tmobile offer that I change my plan because there is just a 57 cent difference, so I ...

Tmobile
Horrible customer service

T-mobile has the worst customer service I have ever dealt with. I have timed every call of complaint with them and it takes 30 minutes for someone to even get on the line. When someone gets on the line they have a foreign accent you can not understand. I would completley understand if it were one ...

Tmobile
Illing

I recently just cancelled one of my lines on the family plan from tmobile. They told me I would have a $200 cancelation fee which I agreed too. What they didnt tell me was I had to pay surchares and pay for both the family plan and my single plan all in the same month. Lets be real now, who in ...


Tmobile
Overcharging

I been receiving Spanish text messages every day from 50501, which I did not even Asked for it. ALSO I do not speak Spanish, and do not understand those ads I been charged $4.99, its adding up, I been trying to call 611 T-Mobile from my phone for past weeks I am unable to get hold of Customer ...