I have had the worst customer service since I've signed up with t-mobile and actually received my phone. I was getting out and off a sprint plan & switching over to t-mobile (big mistake) because i liked the phones and plan better. I have been lied to & cheated out of my services since the ...
Tmobile s insufficient client service, Illustrations, after being discouraged, decreased calls telephone stops up, never receiving something solved, apart from upgrading from blade to peal switch to mytouch 3g to samsung galaxys 4g exactly what a laugh, everytime they stated this can resolve your ...
Lied and mislead my a tmobile representative and as an result I the consumer has to pay 38 dollars additional out of pocket in order to keep my phone on, when in the first place I was never told anything about the 38 at all... ...
For almost three months ihave been waiting on a refund from t mobile that is rightfully mine. I called in to make a payment of $70.00 on a t mobile account as a favor for a family member, cs in error took out $170.00 from my account (debit) with my card. I immediately requested a refund. I was told ...
I canceled my phone service and received a collections call 8 days later. The representative "Andrew" was rude and lied about a statement which was said to have been sent out. I called back to speak with a supervisor and was placed on hold for 37 minutes. I hung up and called again to get ...
Had a 750 family plan and never go beyond until last month when we had 2 car accidents. So we had been using tmobil cell phones calling insurance companies, etc without realizing our minutes were adding up. Finally, I called tmobil for help, they suggest add another 2 yr contract for 1000 minutes ...