I got a new year upgrade with Tmobile I got the GARMIN fone. What a shock the phone was defective. All they could do was send me a replacement phone. Hey i earned my 2 year upgrade i wanted the phone i wanted not some phone they decide to give me. After about 2 weeks of dealing with this matter. I ...
I have had the worst customer service since I've signed up with t-mobile and actually received my phone. I was getting out and off a sprint plan & switching over to t-mobile (big mistake) because i liked the phones and plan better. I have been lied to & cheated out of my services since the ...
Lied and mislead my a tmobile representative and as an result I the consumer has to pay 38 dollars additional out of pocket in order to keep my phone on, when in the first place I was never told anything about the 38 at all... ...
For almost three months ihave been waiting on a refund from t mobile that is rightfully mine. I called in to make a payment of $70.00 on a t mobile account as a favor for a family member, cs in error took out $170.00 from my account (debit) with my card. I immediately requested a refund. I was told ...
I canceled my phone service and received a collections call 8 days later. The representative "Andrew" was rude and lied about a statement which was said to have been sent out. I called back to speak with a supervisor and was placed on hold for 37 minutes. I hung up and called again to get ...
Had a 750 family plan and never go beyond until last month when we had 2 car accidents. So we had been using tmobil cell phones calling insurance companies, etc without realizing our minutes were adding up. Finally, I called tmobil for help, they suggest add another 2 yr contract for 1000 minutes ...