I sent my t-mobile "Wing" into t-mobile for a replacement and they seem to have lost it. I was initially told that I my phone would be returned with 8 business days. They received it 12/9/10. I have made several calls and the latest information is that I have to wait another 41 business ...
Bought a t-mobile sidekick 4g ordered with costumer service on the phone (611) and for my bad luck the phone came up with problems. Called costumer sevice back again and told them about it and they transferred me with tech support this people instead of sending me a new phone they sent me a ...
I purchesed 3 $10tmoble refill cards, two weeks ago. I again bought 3 more on Jan. 26. My phone bill is $61.41. I was able to call the 800 number to began to put the cards towards my acc. Two of the $10 cards were good. I called to speak to a representive, to help me with the other 4. As i got ...
Here is a forum post I wrote to Tmobile which sums up the complaint: Hello, I have been with Tmobile for 4 years, and I had no problems because I never used customer service. Every time I called customer service, I had problems because Tmobile reps were really dumb and were not kind, but I just put ...
I don't even know where to start, i as a customer am so fed up with tmobile and dealing with them its rediculous. First of all, i have been a customer with them for many years and things have just gone done while the prices have been going up, when you try to call customer service, you can barely ...
I have a large company with over 150 lines with Tmobile and I have been a customer of theirs since 1998. Their customer service and continued problems with their technology is a complete horror story. Even my personal plans that I have which represents 10 lines on different family plans have been a ...