I had a pre paid account. I paid 67 and I forgot they raised insurance so bill is 68. They would not take a dollar. Only in 10s. I closed my account for bad customer service at that store for yrs. I phone stopped working and they checked it out and said it was the battery. Well it wasnt. I wasted ...
Bought the S4 yesterday (5/8) for my husband. Paid in full plus bought accessories. I told the salesperson I needed help transferring all of the data, etc... Was told they did not have the capability to do that but gave we a website to go to that would walk me through the process. I indicated that ...
I am a new customer to Tmobile and was told if I didn't like the phone I am buying, I could exchange it within 30 days. I called the store several times trying to speak with the salesperson who helped me originally but a) he didn't return my call when I left a message b) the days they said he'd be ...
I want someone at Tmobile to respond to me immediately. They are fraudulent to the tune of $7,000.00 dollars and I want action Now. It has been two months trying to get this issue resolved and I am sick of the run around or just silent treatment I have been given. ...
I bought a new phone 11/14 a few unexplained events have happened surrounding this phone. First a few days after getting the phone I called Tmobile because it does not charge sometimes unless I take out the battery numerous times and reinstall. One night I was talking with my brother the phone ...
Tmobile is the WORST cell phone company EVER!!! They sold me 2 phones in Feb that were on their "Valentines day" special from last year and told me that i would get 2 $50.00 mail in rebates. One, they mailed me a letter stating my plan doesnt qualify. Two, they told me the phones were on ...