As of september of this year I set up payments with the company. I asked them too take it out of my check for the third of the month. The next thing I know that my cable was being turned off, this was told to me by the guy who came by to check up on whats problems that is was have. I had spoken to ...
A TWC Salesmen came to my door asked me would I be interest in cable.in which I told him I was already w/TWC but I could use another box for my livingroom. He said if I signed up for all three (phone, internet) they had a special running. Free installation, free phone service for 3 mos, a prenium ...
Signed up for Time Warner Cable in October and qualified for their $200 gift card for switching from Verizon and bundling 3 services. Never received card and multiple contacts to company have gone unanswered. Here is latest transcript from their Chat help. Gary (Mon Sep 24 19:30: 16 PDT 2012) Thank ...
My family and I bought a house in 2010. As the house needed renovations, we moved to a temporary apartment for 5 months. My wife and I both require internet for our jobs so we transferred over our Time Warner service, which up to then, we had been very happy with. When we were ready to move into ...
I just spent over 30 minutes on the phone with two different customer service representatives, repeating my account informat three times, to no end. Your service has, once again, deteriorated in every way, and bills continue to go up. I noticed, however, that you continue to lure new customers with ...
This is my latest issue with TW. 1/10, I take digital box and exchange for HD box Samsung. Line expected wait 45 mins. I wait 1 hr 30 mins. Get new box, install, various prompt keys are not responding (ie menu, guide). Call TW, 10 min wait 30 min conversation. Trouble shoot. Defective box? I ...