Company continously calls my cell phones up to four times a day. They have been advised that they do not have a correct telephone number and they continue to call. The person that they continue to ask for does not reside with me nor have I every heard of the person. The telephones calls are live ...
Every few months Time Warner sneaks in extra charges on my cable bill. This month the bill went from $119.52 to $141.31. The extra charges were Hdxtra and The Jewish Channel. We are not Jewish and the only person in this household is my 86 year old mother and myself. No one ordered these channels ...
I think it is very unfair that Time Warner Cable can just end a contract without any notice. There is a 3 day period from the day I get the bill and they want payment, otherwise there are late fees. When I asked what per centage was applied I was asked "Do you want the service or not" I ...
Older adult female billed for 6 adult movies that I did not order nor watch. Times were odd 8:30 am etc. While I was at work. Called customer service and they agreed to remove only 3 of the charges. Not paying for something I didn't order. ...
As a former C.F.O. Of Union Bank Switzerland, I believe I have some pragmatic experience in delivering quality customer service to our global clients. My experiences with Time Warner, in so far as installing a cable connection has proven that it is possible to provide the worst possible ecustomer ...
I got a bill from TWC last week and went to pay it. I was told my services will be restored in 10 mins. It's Wednesday and my service for cable has NOT been restored! I demanded that a technician be sent to my residence. I live alone and have no one to stay in my apt. I called TWC and requested ...