I am so disturbed about how TWC is my customer complaint. I can t even get connected to the right department. I have calles customer service for the last 3 weeks are more. I have talked on the chat line (horrible experience). I asked for an escalation dept number but only got the general cust srv ...
Paid Time warner for our monthly bill. Its been 4 weeks and we have still not been credited for our payment. We submitted proof, A bank statement showing payment was taken out of our account, 3 weeks ago. When we call, they keep saying they need a few days to locate where our money went on their ...
I had a job with Digital Connections, a subcontractor of Time Warner cable. I was uncontrollable with the job because they asked me to put in old equipment when they had better, once was locked out of an apartment box with a broken key for it my boss told me just to break it down someone would ...
Have been an existing twc customer for many many years, twc will give new customers low cable prices but wont help existing customers any price breaks, what about your loyal customers, this is why we have to leave and go to your competitors, customer service sucks all you hear is there is nothing ...
Cable came loose yesterday and is literally hanging down into our yard. We have contacted Time Warner mulitple times and still no one has shown up to make the repair. Our garbage collector will be barreling down the alley first thing in the morning and is sure to tear it down completely since it's ...
5 phone calls and 1 technician visit later I STILL have internet in one room only! Tech guy put a new router in yesterday and today the connectivity is worse! I called and told the lady that I did not want to troubleshoot anymore, that I needed a tech. Person to come out to the house. She had very ...