We had service with TWC and had a hell of a time getting the service installed. Then when we cancelled the service they ended up owing us money do to the fact that we paid our bill and cancelled the service in the middle of a month. Now we have been waiting since August to get my money. It is now ...
At least once a week either my phone, internet, or cable are always down! People in my home always have to reboot the systems and mind you even my own children know how to do this. After rebooting the systems if we aren't able to get them to work we then call TWC. We have three cable boxes in the ...
A technician was scheduled to arrive between 10am-12pm today to repair my internet service. It is now 12:15, and no technician has arrived. I have already waited through two weeks of unreliable internet service because that was the earliest appointment you could give me from when I originally ...
I just connected service with Time Warner today. This was only accomplished after about five hours spent on the phone with them off and on Monday. There were two old bills under my social, one I was aware of and one fraud. Rather than do the police report and take extra time I decided to just pay. ...
I upgraded my internet to a better modem - the idiot that arrived to install it did not have a clue - and was very creepy. He plugged it in and left without installing the wifi - which was the reason I upgraded. When I called to complain and get another service call I was transferred to over 5 ...
I just signed up for Time Warner Cable, Internet, and phone. Customer Service Representative sent over equipment for me to install, never asking if I had the appropriate cable ready plugs in my home. Now, a service technician has to come out for $29.99 for the call, and if they have to run wires or ...