I upgraded my internet to a better modem - the idiot that arrived to install it did not have a clue - and was very creepy. He plugged it in and left without installing the wifi - which was the reason I upgraded. When I called to complain and get another service call I was transferred to over 5 ...
I just signed up for Time Warner Cable, Internet, and phone. Customer Service Representative sent over equipment for me to install, never asking if I had the appropriate cable ready plugs in my home. Now, a service technician has to come out for $29.99 for the call, and if they have to run wires or ...
I made a payment on my account. The next day there was another charge to my account for $30. I did NOT authorize a separate/another payment. Not to mention I logged into my account and there was no payment registered for the extra $30. I called CustSvc and the lady, reading from a script, took my ...
You recently "upgraded" your software for the cable box. Since then I have noticed a slower response to the remote, the time display is frequently inaccurate and tonight, the box stated that it was full, all though it displayed 92% used. After deleting several hours of programming, it ...
Why are you not playing the game you schedule. ...
We were without telephone service from August 28 to October 8. This left us unable to contact police, fire or ambulance service in an emergency and made it difficult and expensive to conduct routine daily business. Anyone calling our phone number (which we've had for about 45 years) was told that ...