One year ago I switched my internet service to Time Warner Cable under the following explicit agreement: - one year promotional pricing of $34.95 - after that year concludes the price is $44.95 - free installation - free modem Now I got two separate letters from TWC: - starting Oct12, a Modem Lease ...
I recently moved to Canada. I had signed up for a two-year contract with TWC in Ohio because we had no idea that we'd be moved again. I ended service at the end of June and my contract expired this month (Oct.), so basically I ended the contract three months early. I phoned to ask about ...
We had service with TWC and had a hell of a time getting the service installed. Then when we cancelled the service they ended up owing us money do to the fact that we paid our bill and cancelled the service in the middle of a month. Now we have been waiting since August to get my money. It is now ...
At least once a week either my phone, internet, or cable are always down! People in my home always have to reboot the systems and mind you even my own children know how to do this. After rebooting the systems if we aren't able to get them to work we then call TWC. We have three cable boxes in the ...
A technician was scheduled to arrive between 10am-12pm today to repair my internet service. It is now 12:15, and no technician has arrived. I have already waited through two weeks of unreliable internet service because that was the earliest appointment you could give me from when I originally ...
I just connected service with Time Warner today. This was only accomplished after about five hours spent on the phone with them off and on Monday. There were two old bills under my social, one I was aware of and one fraud. Rather than do the police report and take extra time I decided to just pay. ...