A technician was scheduled to arrive between 10am-12pm today to repair my internet service. It is now 12:15, and no technician has arrived. I have already waited through two weeks of unreliable internet service because that was the earliest appointment you could give me from when I originally called. I took off from work this morning to wait for your no-show technician, and am losing money because of it. How does Time Warner Cable intend to reimburse me for the inconvenience, 2 weeks of not providing the service (reliable high speed internet) that I am paying for, and the loss of job income today which is increasing with every minute that your technician is late?
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