I had the worst experience at T Mobile store on Sunset and Fuller (Hollywood, CA). I went into purchase/renew contract for my cell phone and all the customer service representative (African American woman with nose ring) tried to do was sell me the accessories package. I kept on telling her I had ...
I purchased a cell phone plan from T-mobile in August, specifically so my daughter could connect to the internet at her apartment while a student. The apartment does not have a land line, and we were sold on the fact that she could tether her Blackberry (with unlimited data plan) to her computer. ...
I'm an australian in my mid sixties just back from a month in the USA. Before I left I contacted T Mobile Australia before I purchased a sim card for $90. I have a motorola Defy and was told just put the card in stateside and it will work perfect. Arrived in L.A. And it took four days of calls to ...
I have been on the phone with their incompetent outsourced office for three days. My "My T Mobile" account offered me an upgrade, but I needed to change my plan to a better web service to get the phone and could not make the change on line because I have FlexPay. When I called they ...
July 30th, my beloved husband of 10 years died from a blood clot that had traveled into his lung. We have 3 boys, ages 5,13 and 17 years old. Due to his sudden death, and the way he passed away (in my arms while embracing him, while my 3 boys looked on, i had no idea what was wrong, e'd just asked ...
In December my Husband and I visited a Corporate T-Mobile store to see if it would benefit us to combine plans, as I had my contract with T-Mobile. My Husband was month to month no contract, we also wanted to add our daughter to the plan. We spoke to one of the Managers, named Janet to see what our ...