T-Mobile has added 4G service before the hardware and software was capable of handling the extra bandwidth. As a result, very many people can no longer make phone calls. T-Mobile says they have no plans to fix the problem and I will not be able to get my money back. They are not only too big to ...
Dear Sir/Madam, I have been using T-Mobile cellular service for over thirteen years. I just received my statement for the current month of $430.32 that is almost double of the normal amount I pay monthly. I inquired and was told that I called them and asked them to change my plan from 3000 minutes ...
Only recieved half my rebate after multiple visits. Now they tell me they can't do anything to help after multiple visits and promises to fix it. Was promised a lower bill if I added a line and my bill, of course, bill went way up. I wasnt told about the deductable for phone insurance. So I've paid ...
On November 9, T-Mobile called me with a free trial offer on their laptop webstick. When I first said no, they told me that I wouldnt even be charged to send it back should I want to, and I would not be charged anything until the trial was over. Today, November 22, when I call to tell them I am ...
I have been experiencing a lot of network problems with T-mobile for the past 4 months. Calls are droped constantly and I have called them about this issue several times. T-mobile has replaced my phone twice and one of them was an upgrade to blackberry 8520 from 8120. I am still having the same ...
I terminated cell phone service by T-Mobile on 10 October at end of my current contract. I received a final bill that required me to pay for not only the 9 days I had service, but for the rest of the month of October. Contact with Customer Service resulted in my being told essentially - That's how ...