After 4 bad phones we finally get T mobile to cancel my wife's account, then these deceitful people, extend my contract by 45days using the excuse that my line had been an upgrade on the terminated line. Seems they want to get their DOLLARS one way or another, I cant wait to be free of this ...
These unknown persons allowed someone to change my rate plan, add other services. This caused my monthly bill to fluctuate. This caused my service to be disconnected. Customer service representatives were contacted several times. They were informed of the fraud taking place and did nothing to ...
This company is totally off the hook they are crazy they take peoples money even when service contract is canceled on the cancellation date they will not refund on flex pay accounts ...
So my family and I have been with t-mobile for a very long time. Their company was the one we started off with and have never switched. Over the last 3 years we have been having quite a bit of trouble with everything about t-mobile. Also I have had to replace my cell phone 9 times all within 6 to 9 ...
No phone service in Lake and Sumter County Florida and it was reported to company and they have no alternative's to situation and say that is well within their contract. Reported dropped calls and no calls for over a year. T Mobile is supposed to have the best customer service of any of the cell ...
Okay. So I have been with tmobile for close to 4 running on to 5 years. All was well until they started charging for stuff that I havent even added to my contract or used. Every 2 years we extend our bill because tmobile DID have good service plans, now they are crap! Every time I call customer ...