Only received half my rebate after multiple visits. Now they tell me they can't do anything to help after multiple visits and promises to fix it. Was promised a lower bill if I added a line and my bill, of course, bill went way up. I wasnt told about the deductible for phone insurance. So I've paid 6 bucks a month for however long plus deductible for a lousy my slide piece of junk. I was also told I would be upgraded to Android 2:2, but that hasn't happened either. That was the whole reason I got this phone instead of a nice iPhone - so I could tether. Now I'm stuck with these turkeys for another year and a half because I have 4 lines and it will cost me $1000 to drop them. You think after almost 3 years of paying $250/m they would at least give me the other half of the rebate I was promised 6 months ago. I hope this helps someone else.
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