On November 9, T-Mobile called me with a free trial offer on their laptop webstick. When I first said no, they told me that I wouldnt even be charged to send it back should I want to, and I would not be charged anything until the trial was over. Today, November 22, when I call to tell them I am sending it back, they inform me that I not only have to pay to send it back myself, I am also going to be charged god knows how much for this free trial; and I say only god knows because the representatives refused to tell me how much I would be paying them for this FREE TRIAL. During the course of trying to send back this devils gift that I never should have accepted I was hung up on by the first representative I was unfortunate enough to get. The second representative was not much better, he was very arrogant, and also refused to be helpful in anyway especially when I asked to speak to his manager, I was told someone would get back to me in two days; I do not believe this lie in the slightest.
A warning to current and future T-Mobile customers, DO NOT EXPECT TO BE TREATED HUMANLY; they will lie to you and tell you what you want to hear rather than the truth of what they are doing, they will also steal from you every chance they get by adding services and charges for services that you never asked for nor even inquired about. They have scammed me several times in this way over the years that I have been with them. And they keep customers by this means as well, they lie about the costs of services and products and then force you to have to stay and keep paying them with two year contracts that they make near impossible to end since not one phone EVER makes it to the two year mark.
Tmobile will steal your money and lie
To you to get it!!
0 comments