I signed up for T-Mobile service in September with a contract for a new Android smartphone. A short time later, I switched to an "Even More Plus Unlimited" plan which includes NO contract. Before switching to this plan, the rep told me I would not be eligible for upgrades with this plan ...
My son in Afghanistan has put my home phone on his cell phone acct, bought the equipment (router) and pays the monthly fees. The router, the computer, or the website has a problem that prevents me from using the phone at all, for anything. This has been more and more frequent and frustrating as it ...
In Nov a friend brought me fishing about Neah Bay, WA. On the way there a text appeared stating we were on the international roaming. Curious, I dialed 611 to talk to T-Mobile since we were obviously still within the US. The person on the phone asked for zip code, I found it and he confirmed I ...
My wife and I were so fed up with the high prices and contracts demanded by T-mobile for cell phone service, that we decided to cancel the cell phone plan (after a long two year contract) and try another company. We called T-mobile and asked how to cancel our plan. One of their representatives lied ...
Should have known not to try t-mobile again! Three years ago they screwed up my voicemail and text msgs so bad I was losing customers. And the customer service tech were complete incompetent, deaf, nimwads. Had to drop them because I was losing business. But some people said no they've changed! Ya! ...
T-Mobile has added 4G service before the hardware and software was capable of handling the extra bandwidth. As a result, very many people can no longer make phone calls. T-Mobile says they have no plans to fix the problem and I will not be able to get my money back. They are not only too big to ...