On March 24 I ordered my new T-mobile phone and service over the phone with the sales department. Everything went fine and the sales person was very friendly. After the order was completed, I received the order number and the confirmation number. The phone arrived in a few days just like I was told ...
I tried from friday 5/7 11 to order a refurbished prepaid phone dlite bubble gum phone. I used 2credit cards and 1debit card i know there was money on my cards but i was told the order could not be processed but was told they could not tell me why. I needed to go to a tmobile store which i did on ...
As of March i was told my service was able to be disconnected in April. When i called April 11, to make a request of disconnection they said that i could not do it until May. And toady, May 11, i was told no. That i have to until May 15. I spoke to two people today. Last two weeks i called to ...
Tmobile telephone customer service agent # 8712494215 Allen has nasty attitude problem. He is also unprofessional and very rude. I wonder why his manager don't monitor his phone calls. Because if the management did, he would be fired within week. ...
Within hours of having my new phone it was actually shut off all ready. I called the customer service and was promptly transferred to India, a very unpleasant surprise. I tried to explain to them what had happened, communication was rather difficult... Even when they could understand they had no ...
I have been a loyal customer for T-mobile since 2007 and it seems like they keep getting worse every time they slap all these unknown charges and make your paper bill look like it is in a foreign language I have upgraded my phone and everything was fine until my new phone was sent to me and I had a ...