T-mobile continually increases my bill. Last month paid them $292.51 to get my bill to $0... Bill is supposed to be around $130... This month my bill is $292.51 AGAIN... Bunch of thieves! If I call them and spend 1/2 an hour on the phone (which I get to do multiple times a year) they may fix it, ...
I writing to complain about getting run around every time I call. My son phone was stolen I put it on hold for 28 days still dont have phone. I plan to discontinue my plan as soon as I get the 200 dollars. I requested internet be removed from his phone to call down on cost of my bill told I couldnt ...
In May I purchase a Mytouch phone and 2 year contract. I was provided a phone number.initial use of the phone identified a different person, not me. I was told by the store it would take a day or so to set up.in the beginning of June, I chatted on line and was told the problem would be resolved in ...
Hello, I have the same problem as other people in fact 24,872 people have compained to the BBB. I was lied to by the online rep and contacted the BBB a week ago. I got a call from t-mobile executive office today about my complaint THEY TOLD ME THERE WA NOTHING THEY COULD DO OR WOULD DO AND I AM ...
T-Mobile has operated very unethically. I received free data service for 2 free kid's phones for 30 days. Called to cancel data services before the 30 days was over. Told they were cancelled. Called the next month when charged and told was cancelled and credited in November. However I am still ...
I was on the tmobile flexpay plan with automatic billing with billing cycle starting on the 17th of each month. My card is charged in advance for the $43.70 on the 11th. I called on the Jan 14th to cancel the prepaid flexpay and move to the plain prepaid plan with tmobile. They said they would ...