My nephew spent hours on the phone trying to get his line removed from my account and they won't replace a new phone they sent him which fried on the first charge ...
No service, dropped calls, no texting, only use on speaker phone. Unreliable customer service, hold time rediculous of over an hour. Requesting coorperate representative please. ...
I had an additional line that I had from April 29 to April 30. I returned the phone to a Radio Shack other than where I purchased the phone. I obtained the receipt for return of the phone from the store. These people did not cancel the line. After spending more than 3 hours on the phone with ...
We restored the two year agreement, with fresh telephones, about 5 months before. I'd concerns because of what we experienced was exceptionally bad customer support before and was hesitant of these again, but we chose to provide it another attempt. We obtained a faulty telephone for the boy quickly ...
I have been a loyal customer of t mobile for 7 years, and never have had such unprofessional service. I returned a phone in Feb well within the 60 days, then in May when I checked my bill for amount owed it was 698.00 so I called they told me they never received the the phone, it was not in the ...
I had closed the account with t-mobile aug 7th and made last payment on sept 2nd for 57.00 and later i received new bill saying i owe them 56.76 in november yet i already closed the account and transfered phone number to sprint and they still charges me for the month of august after the 7th for non ...