I have been with the company for many years. There is currently new management in the call center where we answer the calls from the customers. I have been ripped off by T-Mobile. Not in a monitory way, but in the trust that I put in my company to ensure a positive working atmosphere. This call ...
My daughter just received a Bill for $513.99 from T-Mobile. Her family just went through hurricane Ivan and had nothing. No home phone, on power, no food, etc. She used the T-Mobile phone during this time and knew it would go over the limit, but by the above amount was more then she ever would have ...
T-Mobile ripped me off and had the audacity to act like a power house which had the right to make me feel helpless. I canceled early due to numerous messed up incorrectly heightened bills. After months of hours on the phones hang-up from electronic operators, their refusal to provide managers, and ...
It's sad to see someone else is having this same problem, you'd think T-Mobile would get on the ball and figure this out. I returned a phone back in July and now they have no idea where it is. And to top it off, after months of trying to find it, they disconnect my service because of past due ...
The following text is from a letter I sent to T-Mobile to document their fraudulent billing for their Sidekick II promotion. I mailed my original Sidekick to T-Mobile in an envelope they provided in order to receive a $100.00 rebate on my new Sidekick II. I have tried unsuccessfully to rectify the ...
I have been a T-Mobile customer for several years and to be honest, have never been too impressed with the service. In august T-Mobile started a new program of unlimited nights and weekends 600 anytime minutes. I called them and added my teenaged daughter to my plan and upgraded her text msg. ...