Letter sent to T-Mobile Please reference my sons account number, phone number xxx-xxx-xxxx. You will see that in July of this year we notified you that we had an error on our account. This was again discussed on several subsequent phone calls. You should see that our 14-year-old son's phone was ...
I would like to complain about the deceptive practices of t mobile cell phones. I cancelled my plan within the 14 days because of excessive drop calls and calls fading in and out then dropping. I was told that I could cancel the phone then return the phone to the store after I cancelled over the ...
I transferred with my job to a new city. T-Mobile service in the area was poor. I contacted the T-Mobile vendor to ask about different coverage packages. I don't remember switching packages, but I was in fact switched. This is not where the problem came in. I contacted T-Mobile on August 28. I ...
I have a service to T-Mobile, emergency came up which is I need to home back to my country. I call asap to the billing depart saying that I will be leaving to the country and once I got back I will take care my bills to them. But apparently went I got back in the U.S. I am trying to pay once of the ...
I have a one year contract with T-mobile. I called them and asked if I could have my account suspended for four month because I was going to Paris for the summer, and I didn't want any bills while I was gone. They said ok they would suspend my account, but they would have to charge me $10.00 a ...
As an employee of a service organization, I recognize how important it is to treat customers fairly and to honor commitments made by an employee. My recent experiences have shown me that T-Mobile is NOT a trustworthy organization. About two months ago, I was shopping for a cell phone and plan. I ...