T-Mobile Customer Relations PO Box 37380 Albuquerque, NM 87176-7380 Dear Mr. Dotson: Enclosed is an offer made from one of your marketing partners... Point Wireless. After several returned emails and letters Point Wireless refused to honor their initial offer and instead attempted to refer to a ...
Refused to issue $50 rebate on my phone citing I submitted the wrong form. When I resubmitted the "right" form, 2 months later I got another letter denying the rebate this time citing that my number did not exist in their database. They are finding as many ways as possible to deny the ...
I have been a valuable customer of T-Mobile since the beginning of July. Following that I added my boyfriend to my account under their family plan. We shared an account for $69.99 a month. It worked out pretty well since we were able to save money and talk for free between ourselves. My boyfriend ...
In March of my company sent me to work in another state for three months. I checked with T-Mobile before leaving to see what the long-distance charges would be as I had a plan which gave me 3000 mins a month for 49.95 and did not want to switch plans. My company reimburses me 100 a month for my ...
When I got my first T-Mobile bill, I nearly died. They'd charged me for every single instant message I'd sent from my computer using AOL Instant Messenger. They never told me not to use the same user ID on my phone that I used online. Even though my phone was turned off, I was charged for any ...
Being a "29.99 smartaccess monthly" T-Mobile, receiving a monthly bill of 34.00 dollars seemed correct, and I was getting ready to pay it when just two days after receiving the bill I received an IM on the phone saying I was nearing my 150 dollar spending limit. I immediately contacted ...