I bought my a new wall microwave oven, costing $500, the Kenmore Elite, in and had service on 2/23, because of an F9 problem. I believe I purchased an Agreement, in November, because I needed a bulb installed. Today, the same F9 error displayed, and I am told I need to pay $75 to come out, and $179 ...
Purchase a tablet online for Christmas, receive confirmation and estimated arrival date, couple hours later I receive an email saying that the order was cancelled as the item was no longer in stock. I called and spoke to a representative who was as informed as I was, he told me the order was cancel ...
Fraudulent! Do NOT go to Sears auto center in Jefferson Valley, NY. We did not learn our lesson the first time (a whole other story) and took our car back to Sears for a check engine light that has been on for a while. My husband asked them to change the spark plugs and do a basic tune-up. We got a ...
We visited our Sears store in Wilkes Barre today and were beyond delighted with the service we received from Jim in the Christmas shop. He was wonderfully helpful and informative, but never pressured us into anything. He was fun and friendly. Thank you, Jim! Nobody gives out compliments enough, ...
Within 3 years of purchase I have had to have the control board replaced twice as both times the board mis read sensors and shut the system down. The second time I've had to wait 6 weeks total for the technician to arrive and the parts to be delivered. Today the technician is late and the rep at ...
Sears charges for a delivery service that is not flexible with delivery times. They want you available all day and give a 2 hour window (without consideration for requests) the night before after 6pm. That is ridiculous! I requested any time except 3pm when I pick my son up and they gave me ...