2010 I installed in my new kitchen a Kenmore Elite Ceramic Range, the range has broken 4 times, it broke for the 4th time shortly prior to Thanksgiving first repair appointment was missed due to my cleaning lady not responding to the technicians call. New appoinment was set for the day prior to ...
We purchased a Samsung washer and dryer in our local Sears store yesterday. We were told that we would be called tonight to ARRANGE a delivery window on Tuesday. At that time, my husband indicated that he could be available anytime on Tuesday except between 8:00 A.M. And 10:00 A.M. When we received ...
I shouldn't have to do any canceling or re-orders or except substitutes!!! I ordered it, my money was taken, Sears accepted my money. Sears messed up order, Rock Springs Sears says it can't order it but anyone else can order it and pick it up there. Then Rock Springs Sears wanted to give me a floor ...
Purchased a hot water heater in an emergency. Was guaranteed install the next day. Confirmed the next day at 9 am and was told to wait and call back after 10. I called back and they confirmed again. Arrival time past. Called again and was told to call the contractor myself. The contractor had no ...
Sears has been a NIGHTMARE! I bought a refrigerator from them in August-yes, 4 months ago-and am still having to deal with them! My freezer was leaking, so we needed to buy a new refrigerator. I went in and ordered a white one-to be delivered in a week-the fastest they could get it to me. Two days ...
I shouldn't have to do any canceling or re-orders or except substitutes!!! I ordered it, my money was taken, Sears accepted my money. Sears messed up order, Rock Springs Sears says it can't order it but anyone else can order it and pick it up there. Then Rock Springs Sears wanted to give me a floor ...