Purchase a tablet online for christmas, recieve confirmation and estimated arrival date, couple hours later I recieve an email saying that the order was cancelled as the item was no longer in stock. I called and spoke to a representative who was as informed as i was, he told me the order was cancel ...
Fraudulent! Do NOT go to Sears auto center in Jefferson Valley, NY. We did not learn our lesson the first time (a whole other story) and took our car back to Sears for a check engine light that has been on for a while. My husband asked them to change the spark plugs and do a basic tune-up. We got a ...
We visited our Sears store in Wilkes Barre today and were beyond delighted with the service we received from Jim in the Christmas shop. He was wonderfully helpful and informative, but never pressured us into anything. He was fun and friendly. Thank you, Jim! Nobody gives out compliments enough, ...
Within 3 years of purchase I have had to have the control board replaced twice as both times the board mis read sensors and shut the system down. The second time I've had to wait 6 weeks total for the technician to arrive and the parts to be delivered. Today the technician is late and the rep at ...
Sears charges for a delivery service that is not flexible with delivery times. They want you available all day and give a 2 hour window (without consideration for requests) the night before after 6pm. That is ridiculous! I requested any time except 3pm when I pick my son up and the gave me ...
I have owned this cargo carrier for approximately 3 to 6 months and the paint on the top of the carrier is bubbling up and was obviously defective from the factory. Took it back to the Sears Automotive in Moorestown NJ (who told me to bring it back to them to look at) and they agreed it was ...