I thought I would call Sears because I grew up with Sears and always found them customer friendly, but this visit takes the cake. The repair came at 9:01 am just as they said. He took a minute looked at the front load washer, went to his truck and came back 10 minutes later with a $ 212.00 ...
I am writing about how Sears treats its customers when they give them a good deal on price. I was very excited about thanksgiving this year because I wanted a new TV. I was standing in line at Sears in Oxford at number 1. I got the ticket for 50 LED TV, but when I went to get TV it was not there so ...
Uses Layaway for a Nordic Trac Elliptical Trainer back in Oct. Set up delivery date and they have now called me the day before and say it has to be postponed. Very unclear as to why. Spoke with the store and they tried to blame Nordic Trac as well as increased sales for Christmas. Bottom line is ...
2010 I installed in my new kitchen a Kenmore Elite Ceramic Range, the range has broken 4 times, it broke for the 4th time shortly prior to Thanksgiving first repair appointment was missed due to my cleaning lady not responding to the technicians call. New appointment was set for the day prior to ...
We purchased a Samsung washer and dryer in our local Sears store yesterday. We were told that we would be called tonight to arrange a delivery window on Tuesday. At that time, my husband indicated that he could be available anytime on Tuesday except between 8:00 A.M. and 10:00 A.M. When we received ...
I shouldn't have to do any canceling or re-orders or except substitutes!!! I ordered it, my money was taken, Sears accepted my money. Sears messed up order, Rock Springs Sears says it can't order it but anyone else can order it and pick it up there. Then Rock Springs Sears wanted to give me a floor ...