Purchased a hot water heater in an emergency. Was guaranteed install the next day. Confirmed the next day at 9 am and was told to wait and call back after 10. I called back and they confirmed again. Arrival time past. Called again and was told to call the contractor myself. The contractor had no ...
Sears has been a nightmare! I bought a refrigerator from them in August-yes, 4 months ago-and am still having to deal with them! My freezer was leaking, so we needed to buy a new refrigerator. I went in and ordered a white one-to be delivered in a week-the fastest they could get it to me. Two days ...
Sears was unable to repair my Kenmore oven even though I told them what the error codes were and asked them if it was repairable before they came out. I had paid them $351.16 to make the repairs, which the second repairman promised to have refunded. They've refunded all but $75, even though I told ...
The compressor on a 5 month old Refrigerator went out. The repairman said it could be repaired but would never be the same. My mother in law contacted sears and tried to get them to replace the fridge. After many phone calls and lots of yelling she went to Lowes and bought and other fridge, I took ...
Sears salesman came out to our house, did an evaluation and sold us a Propane furnace and Electric AC unit and scheduled an installation time. The contractors that were sent left (2) 2 ft x 1 ft holes where old return vents were, cut registers in wrong rooms, and stepped through the ceiling. Within ...
I ordered a Chelsea Home Furniture Bulldozer Mocha/Bicast Chololate Sofa on 1st December. Got the order confirmation and delivery details as well. On 3rd of December I got mail that my order has been cancelled because that sofa is not in stock, I checked it online and it was available but for much ...